Managed AI agents

Custom AI agents for
founder-run businesses.

We design and build the agent, wire it into the systems you already use, test it against your own cases, and keep running it after launch. You approve outcomes. We own the machinery.

Definition

What is a managed AI operator?

A Phronimos operator is a custom AI agent built for one job inside your business: connected to your systems, bounded by explicit guardrails, and monitored by us. Not a subscription you configure and forget. A working system somebody is accountable for.

Most of the market calls these AI agents. We call ours operators because the agent is only half of what you buy. The other half is the monitoring, versioning, and escalation that keeps it working in month six, when the tool it depends on changes and nobody on your team notices.

YOUR SYSTEMSEMAILCRMDOCUMENTSCALENDAROPERATORONE JOB · GUARDRAILEDROUTINEHIGH RISKYOUR APPROVERACTED, AND LOGGED
Fig. 01Operator schematic

Your stack is full. The work is still manual.

A CRM, a project tracker, a shared inbox, a meeting recorder, two automation platforms, and an AI subscription someone bought after a conference. And the owner still clears email on Sunday night.

Software waits to be operated. The workflows that hurt are the ones nobody has time to operate. Phronimos gives those workflows an owner that does not get busy.

INBOUND WORKYOUDONEDROPPEDDROPPEDEVERY PATH RUNS THROUGH ONE PERSON
Fig. 02Where the work pools

How a Phronimos engagement works

Audit first. Build second. Manage ongoing.

Audit

Find the operational leak.

A paid diagnosis. We review your workflows and tool stack, find where time leaks, and report what should move first.

Sprint

Build the first operator.

One painful workflow built, tested with live examples, and handed off with guardrails and a clear SOP.

Manage

Keep the system running.

Monitoring, maintenance, escalation, and new rollouts under one retainer. The layer keeps earning its keep.

The managed layer

What does a managed AI agent service include?

Every operator Phronimos builds is monitored, versioned, and covered by a service standard. When something breaks, we find out first, contain it, and tell you what happened with the trace attached.

Monitoring · live

You hear it from us first.

Failure alerts route to us, never to your team. Recovery paths run automatically where they can, and escalation goes to a named person rather than a ticket queue.

Under 48h

New request turnaround

Target on retainer work. Incidents are handled on their own clock, not this one.

Versioned, and reversible.

Prompts, models, and guardrails are versioned. Every change is testable, and every action an operator takes leaves a trace you can read.

One controlled path.

The audit finds the leak. The sprint proves the fix. The retainer keeps the operator layer running, and growing, without your attention.

Which workflows should become AI agents first?

The first build is almost always a workflow every owner-led team drowns in: high volume, low judgment, easy to measure. The retainer is where operators get specific to your business.

The machinery stays with us.

You never choose a model, manage a token budget, or debug an integration. Phronimos owns the runtime, the auth layer, the monitoring, and the version history for everything it builds.

Where most teams start

  • Inbox triage

    Priority surfaced, noise filed, drafts staged for review.

  • Meeting follow-up

    Summaries, next steps, and owners captured every time.

  • Lead intake and routing

    Every inquiry qualified and put in front of the right person.

  • Document chase-ups

    The polite persistence nobody on your team has time for.

  • Repeated internal questions

    Answers pulled from your own knowledge, on demand.

  • Open-loop tracking

    Commitments tracked until they close.

Where a custom operator earns its keep

  • Matter intake and conflict screening

    Inbound inquiry parsed, conflicts checked against the practice-management system, engagement letter drafted, and non-viable matters declined with the reason on file.

  • Renewal chase across a book of business

    Policy data reconciled from the agency management system, exposure changes flagged, and client outreach sequenced and escalated by expiry date.

  • Candidate screening against a live requisition

    Applicants scored against the actual scorecard, notes written back to the ATS, and borderline cases escalated with the reasoning attached.

Who is a managed AI operator for?

  • You lead a team of 5 to 50 and operations still route through you.

  • Repeated admin and follow-up work eats hours every week.

  • The SaaS stack is full, yet the work is still manual.

  • You want someone accountable for the system after it goes live.

Common fits: agencies, law firms, insurance teams, real estate teams, recruiting firms, and service businesses with an office to run.

What does it cost?

An Agent Reliability Review costs $999. An Agent Implementation Sprint starts at $3,500, depending on integration complexity. The Fractional AI Officer retainer is $5,000 per month. Scope changes are re-priced in writing before work continues.

The review fee is credited in full toward an Agent Implementation Sprint or the first month of a Fractional AI Officer retainer.

Questions owners ask

Is the review the whole engagement?

The Agent Reliability Review is a paid diagnosis that scopes the first build. A full engagement runs review, then implementation sprint, then managed retainer.

Do I need to understand AI models or tooling?

No. Clients approve outcomes and watch a shared request queue. Model selection, infrastructure, authentication, monitoring, and version control sit with Phronimos.

How much does it cost to have AI agents built and maintained?

Phronimos charges $999 for an Agent Reliability Review, from $3,500 to build and deploy the first agent, and $5,000 per month to monitor, maintain, and expand the agent layer. The review fee is credited toward whichever comes next.

Read the full FAQ


Start with the audit.

If work keeps piling up around you, the first move is finding which of it should become an operator, and getting that one live.